After market support is expensive and cumbersome. Each application has it's own contract, billing cycle and slow turnaround times. In many cases as a healthcare provider, the cost doesn't justify the means. Here at Netrock Technology Solutions we bundle all your needs into a simple tiered package with options to add additional support as needed.
Welcome to netrock.io
Providing Excellent Client Support and supporting those who support us...
For current customers, request technical support by accessing the service portal below
Consult
Every business is different with its own unique needs. We tailor our services to provide you what you need at Tiered rates
Migration
Migrate your records from your legacy application database to new cloud based offerings securely and efficiently
We will assist with your move from On-premise Servers to the AWS, AZURE, and GOOGLE CLOUD
Support
Access our provider portal to request support for your Hardware and desktop applications as well as OEM devices such as printers and scanners
"We make it easy so you can focus on what matters most"
- Netrock, LLC.
OUR SERVICE OFFERINGS
- Service Desk Support for Desktop and Mac OS Applications.
- Includes up to 1 hour of Telephone & Ticket Support ($29)
- Service Desk Support for Desktop and Mac OS Applications
- Service Desk Support for Printers and Scanner
- Includes 2 – 3 hours of Telephone and Ticket Support ($49)
- Service Desk Support for Desktop and Mac OS Applications
- Service Desk Support for Printers and Scanner
- Non Standard Application and OEM hardware
- Includes 4 – 6 hours of Telephone and Ticket Support ($99)
Accordion Content
Microsoft Office 365
Get support for your Microsoft suite applications
Consultation
Our team will work with you to to discover opportunities and roadmaps for your technology integrations
Windows Desktop
Support systems from XP - Windows 10
Apple OS
Support for Mac OSX
Printers
Support for LaserJet and Inkjet printers, scanners and All-In-Ones for both Windows and Mac OS
Migration Tools
Migrate your legacy on premise EMR and EHR applications to cloud based solutions
Service Level Agreements
Expect response and turn around times from our team of technical experts
Contact